Privacy Policy

Effective Date:1 Aug 2026
Last Updated: 1 Aug 2026

1. Introduction
Instyle all trade fire protection LLC t/a Euro Pergola Studio UAE. ("we," "our," or "us"), registered in Emirate, e.g., Dubai, United Arab Emirates, under Trade License No. 1611095, operates europergolastudio.com (the "Website").
We are committed to respecting your privacy and protecting your personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data ("PDPL") and other applicable local laws. This Privacy Policy outlines how we collect, use, store, transfer, and safeguard your personal information when you interact with our Website or services. 

2. Legal Basis for Processing
Under the UAE PDPL, we process your personal data primarily on the basis of your explicit consent. You give consent when you register an account, fill out forms, subscribe to marketing, or accept non-essential cookies. 
Where permitted by the PDPL, we may also process your personal data without explicit consent if necessary: 
·    To fulfill contractual obligations to you (e.g., delivering a purchased product or service). 
·    To protect the vital or public interest. 
·    To comply with legal or regulatory obligations under UAE law. 

3. Personal Data We Collect
We collect information that identifies, relates to, or can be linked to a natural person ("Personal Data"): 
·    Directly Provided Information: Name, email address, phone number, shipping address, billing details, and any communications you send us.
·    Transaction Data: Records of products or services you purchase from us, payment status, and order history.
·    Technical & Usage Data: IP address, browser type, operating system, unique device identifiers, and website navigation patterns collected via cookies and tracking log files.
·    Sensitive Personal Data: We do not collect sensitive data (such as biometric, genetic, or health data) through this Website unless explicitly requested and consented to for a specific purpose. 

4. How We Use Your Personal Data
We process your personal data in a fair, transparent, and lawful manner for specific, clear purposes, including: 
·    Operating and maintaining the Website.
·    Processing transactions, managing orders, and delivering customer support.
·    Sending technical updates, security alerts, and administrative messages.
·    Sending promotional communications and newsletters (where you have explicitly opted in).
·    Detecting, preventing, and addressing fraud or unauthorized activity.

5. International Data Transfers (Cross-Border Data Processing)
Because we use cloud infrastructure, website analytics, and third-party tools that may host data outside the United Arab Emirates, your personal data may be transferred to and stored in external countries. 
We ensure that all cross-border data transfers comply with the UAE PDPL by verifying that recipient countries provide an adequate level of data protection, or by implementing standard contractual clauses and security measures approved by the UAE Data Office.

6. Sharing Your Information
We do not sell, rent, or trade your personal data. We only share your information with trusted third parties under strict confidentiality and security protocols: 
·    Service Providers: Hosting partners, payment gateways, logistics/delivery partners, and IT support services.
·    Legal and Regulatory Authorities: When required by UAE law, court order, or governmental agencies (e.g., UAE law enforcement, TDRA, or Central Bank of the UAE). 

7. Data Storage and Security
We implement strict technical and organizational security measures—including encryption, pseudonymization, firewalls, and restricted access controls—to protect your personal data from unauthorized access, loss, or alteration. 
Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by UAE tax and commercial record-keeping laws. Once data is no longer needed, it is securely destroyed or anonymized. 

8. Your Rights Under UAE PDPL
As a Data Subject under UAE law, you have specific rights regarding your personal data: 
Right to Access: Request information about what personal data we hold about you and how it is processed. 
Right to Rectification: Request correction or updating of inaccurate or incomplete personal data. 
Right to Erasure ("Right to be Forgotten"): Request the deletion of your personal data when it is no longer needed or if you withdraw consent. 
Right to Restrict Processing: Request us to limit or stop the processing of your data under specific conditions. 
Right to Data Portability: Request a copy of your personal data in a structured, commonly used electronic format.
Right to Object to Automated Processing: Object to decisions made solely by automated processing or profiling that produces legal effects.
Right to Withdraw Consent: Withdraw your consent for data processing at any time without affecting the lawfulness of processing carried out prior to withdrawal. 
To exercise any of these rights, please contact our Data Protection Officer / Compliance Team using the contact details below.

9. Cookies and Tracking Technologies
Our Website uses cookies to improve user experience, analyze traffic, and personalize content. Non-essential cookies will only be activated with your prior consent given via our Cookie Banner. You can modify or withdraw your cookie preferences at any time through your browser settings or our website's cookie controls. 

10. Data Breach Notifications
In the event of a personal data breach that risks your privacy, security, or confidentiality, we will notify the UAE Data Office and affected individuals promptly in accordance with the timelines and procedures set out by the PDPL. 

11. Contact Us & Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:
Company Name: Instyle all trade fire protection LLC t/a Euro Pergola Studio UAE.
Trade License Number: 1611095
Attn: Data Protection Officer / Privacy Officer 
Email: info@alfresko.co.uk info@alltrade-uae.com
Phone: UAE Phone Number,+971 370906
Physical Address: S001, Yellow warehouse complex, Al quasis industrial area 3’ P.O.Box 19409
Dubai, UAE.
If you are unsatisfied with our response, you have the right to lodge a grievance with the UAE Data Office.